My experience with her has always exceeded my expectations. She is punctual, professional, and a joy to work with. Her company always follows through, and she always makes sure to provide excellent customer service even when we have last minute requests; she will always go beyond the call of duty to try to assist us with interpreter requests I recommend Rachel and her agency without any reservations. If you have the pleasure of hiring her or her agency, you will never be disappointed

Rachel Matthews has been a pleasure to work with. She is always a professional, even under pressure and exudes positivity in all things she does. I would recommend Rachel and Integrity Interpreting to anyone in need of Sign Language Services or consultation regarding the needs of the deaf community.

Integrity means consistently being honest and fair. There are many sign language agencies in the Southern New Jersey region but this is the only one whose name perfectly predicts the level of professionalism and service that will be provided. As a nationally certified ASL/English interpreter and consumer of interpreting services I have first-hand experience that Integrity Interpreting lives up to it’s name. Integrity Interpreting is a company that you can trust.

Our practice has 10 offices in New Jersey and finding an interpreter from the New Jersey State Hearing Impaired provider list could sometimes be very time consuming for us. Since working with Rachel, it’s created so much ease on our part. All we have to do is email or call her with the patient’s appointment informaton and she handles the coordinaton of it all.

Integrity Interpreting has been an invaluable resource to NWL for many years. We’ve utilized the sign language services on numerous occasions and the staff has always been professional, easy to work with and timely. Additionally, the feedback we’ve received from our hearing-impaired employees has always been extremely positive and they look forward to working with the Integrity Interpreting staff.